While at the mall I was approached by a security guard who wanted conformation that Poodleface was a service dog. He approached me with a smile and phrased his question politely. I politely responded that yes, he was a service dog, and that I had his license with me if the guard wanted to see it. He assured me that wasn't necessary and told me to have a nice day. And that was it.
Here is a list of everything the guard did right:
- He quietly approached me instead of flagging me down and making a scene
- Instead of being confrontational he addressed me politely and used a pleasant tone
- He didn't demand to know the type of service dog, type of disability, or anything more than what he was legally allowed to ask
- He didn't attempt to touch or interact with my dog in any way
- He didn't attempt to make conversation about dogs and let me immediately return to shopping
- He treated me like a person instead of a liability to be cleared up
Never have I met a person more reasonable about service dogs than the pleasant security guard. I take my hat off to the pleasant security guard. I thoroughly applaud him, and I wish him well in all his future endeavors. This world needs more pleasant security guards.
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